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| Japan-Malaysia (Duty-free) | | West Malaysia | East Malaysia | | 5 – 25 KG | RM 55.00/KG | RM 68.00/KG | | 26 – 50 KG | RM 53.00/KG | RM 66.00/KG | | 51 – 100 KG | RM 50.00/KG | RM 63.00/KG | | 101 KG Above | NA | NA | | minimum shipment | 5 KG | | estimate time | 4 - 7 working days（depend policy and regional） | | flight | flights every Friday | | Precautions | | 1）The code name (STR/code) must be written on the outside of each package with a thick black pen. The warehouse will not sign for receipt without a code。 | | 2）The flight is fixed every Friday, and it can be delivered to the warehouse before Wednesday (the time may be adjusted, you can ask the customer service for the exact time) | | If some goods are not in time for the flight on Friday, they will be arranged to be shipped back next week, but the weight will overlap. | | 3）Each package cannot exceed120cm。 | | 4）Each package cannot exceed the actual weight 30KG。。 | | 5）In addition to the actual weight, the freight will also be calculated by the volume weight, and the highest of the two will be used to calculate the freight | | he volume weight algorithm is ，Long cm x High cm x Width cm / 5000 = volumetric weight | | Example： 30cm x 40cm x 50cm = 600000 | 600000 / 5000 = 12kg
* According to airline calculation, package size is calculated per 1cm. | | 6) Our Japan shipping service is tax-inclusive customs clearance, and will not charge any other fees. | | 7）The shipping fee will be notified after the package arrives in Malaysia, after arranging measurement and weighing | | 8）If the parcel is missing, our company will compensate the shipping fee and the maximum compensation is RM150. | | （Excluding the damage of the goods, it is recommended to notify the buyer for the packaging） | | 9）The insurance cost is 4% of the total value of the goods, and the minimum consumption is RM25.00 (The maximum compensation is 90%) | | 10）Non-cloud products: perfume, battery, pressure spray, flammable items, tobacco and alcohol, biological, etc. | | 11）If you are not sure whether the product can be shipped, you can ask customer service to confirm. | | Process and details | | 1）The seller arranges to arrive at the warehouse before Friday, and write the code number on the recipient and the outside of the package. | | 2）After the seller delivers the goods, the express list/product/value/quantity is submitted to the customer service staff, who will arrange to submit it to the warehouse for delivery and arrange customs clearance. | | 3）Every Friday flight will arrive and clear customs on Friday. After customs clearance, it will be sent to the warehouse to measure the freight and pay | | （Slow customs clearance will take one more day for customs clearance. There is no tracking number when shipped to Malaysia） | | 4）After the freight is paid on the same day, it will be delivered the next day. | | （Klang Valley If there is no forwarding order number for self-delivery, direct mail to other areas will be delivered by the courier company with additional forwarding order number） |
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Japan warehouse address:
Osaka:
〒287-0241 千葉県成田市水の上９６２ー４４ (STR/代号)
Postcode : 962-44
Name：陈鉴凡 SP (C1439-STR/代号)
Malaysia office address：
CBII TRADING (002699443-U)
Address：No.5 Jalan Watan 6，Taman Sri Watan，68000，Selangor Malaysia
Phone ：011-59141218
WhatsApp ：01159141218
Waze : CBII TRADING
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No 5 , Jalan Watan 6 , Taman Sri Watan , 68000 , Ampang , Selangor
Hotline/WhatsApp ：01159141218 『Monday to Friday 10am-6pm , Saturday 10am-1pm』
English Customer Service :WhatsApp/Wechat:01159141218
Bahasa Melayu: WhatsApp/Wechat：01159141218
中文客服：WhatSapp/微信：01151230327
CBI Express
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